Support

How do I back up my data or move it to a new phone?

Because your dreams live only on that phone, the backup is yours to make:

1. Open the Profile tab in the app.
2. Under Data, tap “Export my data (JSON)”.
3. Save the single file it creates to Files or iCloud Drive, or email it to yourself.

On the new phone, use “Restore from backup (JSON)” in the same section and pick that file. Your current dreams are kept; only the missing ones are added.

How do I cancel my subscription?

Premium is billed to your App Store account, so cancellation happens through Apple:

1. Open Settings on your iPhone and tap your name at the top.
2. Subscriptions → Nightbook.
3. Tap Cancel Subscription.

Profile → Manage subscription in the app opens the same screen. After cancelling, premium features stay available until the end of the period you have paid for. Refunds are handled by Apple under App Store rules.

How do I delete my account and my data?

There is no separate account — the app only uses an anonymous identifier in the background. To erase everything:

1. Profile → Data.
2. Tap “Delete all my data” and confirm.

This permanently erases every dream, symbol and setting on the device and also clears the AI interpretation cache on our server. It cannot be undone — export a backup first if you want to keep anything.

How long does an AI interpretation take, and how many do I get?

An interpretation comes back within a few seconds. The free tier includes a limited number of AI interpretations per month, and the allowance resets at the start of each month; the Profile screen shows how many you have left. Premium is unlimited, subject to fair-use limits.

My interpretation says “generated on your device”.

That means our server could not be reached — usually there is no internet connection, or the service is temporarily down. So you are not left with nothing, the app writes a draft on your device and labels it clearly; in that case no data leaves your phone. Ask for the interpretation again once you are back online.

Can anyone else see my dreams?

Your dreams stay on your device and never leave it unless you ask for an interpretation. When you do, that dream’s text goes to our server and from there to Google’s Gemini API. The details and retention rules are in the Privacy Policy. If you share your phone with someone, turn on Profile → Security → App lock to require Face ID / Touch ID.

What happens if I delete the app?

Uninstalling removes the local database, and we hold no copy of your dreams. Always export a backup before you delete it.